Support

Questions, a bug, or an idea? Email support@eosper.com. We usually answer within two working days.

The alarm didn't ring

Open Eosper and check that alarms are allowed: iPhone Settings → Eosper → Alarms. Make sure the alarm is on for today's weekday. If the wake-up clip is missing, Eosper plays the standard iPhone alarm sound instead.

Snooze

After “I'm up”, the wake-up screen has a Snooze button that rings again after the snooze time. Change the time or switch Snooze off in Eosper → Alarm → Snooze and backup.

"I'm up" doesn't open the app

iOS opens the app only after the phone is unlocked. Unlock with Face ID or your passcode, and the morning starts. Until you confirm, a backup alarm will ring again.

Eosper doesn't hear me

Allow the microphone and speech recognition: iPhone Settings → Eosper. Eosper only listens while a voice step is on screen. You can always tap instead of speaking.

My calendar is empty in the briefing

Allow calendar access: iPhone Settings → Eosper → Calendars. To include Google Calendar, sign in with Google in Eosper → Settings, or add your Google account in iPhone Settings → Calendar → Accounts.

Delete my data

Your data is stored on your iPhone. Delete the app to remove it. See the privacy policy.

What Eosper Plus adds

The alarm and your whole morning are free. Plus adds AI: a spoken summary of your day, the news told as short stories, wake-up voices that say your name and your day, Ask Eosper (your own question answered from the web), building a routine from your own words, and the extra steps (tasks, commute, markets and more) read aloud. It starts with 3 days free.

Subscription

Subscriptions are handled by Apple. To cancel or get a refund, go to iPhone Settings → your name → Subscriptions, or visit reportaproblem.apple.com.